Global AIOps Platform Market (2023-2028) by Offering, Services, Deployment Mode, Application, Vertical, and Regional Analysis, AI and Sustainability Footprints, and Market Success Strategies

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The Global AIOps Platform Market is estimated to be USD 11.7 Bn in 2023 and is expected to reach USD 28.99 Bn by 2028, growing at a CAGR of 19.90%.

The global AIOps (Artificial Intelligence for IT Operations) market is experiencing significant growth due to factors such as the increasing complexity of IT environments, exponential data growth, and the demand for more intelligent IT operations. AIOps, which combines AI and ML technologies with IT operations management, provides advanced analytics, automation capabilities, and valuable insights to optimize IT infrastructure and enhance digital services. AIOps platforms are designed to proactively detect, diagnose, and resolve IT incidents, leading to improved reliability and performance.

Several drivers influence the global AIOps market, including the rising complexity of IT ecosystems, the need for real-time monitoring and incident management, cost optimization in IT operations, acceleration of digital transformation initiatives, and the maturation of AI and ML technologies. AIOps is increasingly recognized as a strategic investment to maintain competitiveness. However, challenges include concerns about data quality and privacy, IT team resistance to automation, complexities in integrating with legacy systems, and a shortage of skilled AI and ML professionals.

Analysis based on Segmentation and Geography

The global AIOps market can be categorized based on offerings, services, applications, preferred deployment mode, adopting organizations’ size, and geographical regions. It offers software solutions, consulting, implementation services, and cloud-based platforms. Services range from consulting and implementation to managed services, training, and support. AIOps applications include IT operations monitoring, incident management, performance optimization, and security enhancement. Organizations of all sizes, across industries, embrace AIOps. North America, followed by Europe and the Asia-Pacific region, dominates the AIOps market due to technological advancements and the growing need for efficient IT operations.

In conclusion, the global AIOps market signifies a significant transformation in IT operations, driven by organizations’ needs to navigate modern IT environments and ensure reliability, security, and efficiency. As AIOps adoption becomes more widespread during the ongoing digital transformation sees the continuous growth, innovation, and competition.


Segment Analysis for Global AIOPs Market

The Global AIOps Platform Market is segmented based on Offering, Services, Deployment Mode, Application, and Vertical.

Global AIOps Platform Market, By Deployment Mode

On-Premises: This refers to AIOps platforms hosted and managed within an organization’s physical infrastructure. This mode suits companies with stringent security requirements, offering control and customization. Example: A large financial institution opts for an on-premises AIOps solution to align with regulatory compliance.

Cloud-Based: AIOps platforms leveraging third-party cloud services for hosting and management fall into this category. It provides scalability and flexibility, reducing infrastructure management burdens. Example: An e-commerce giant chooses a cloud-based AIOps platform for its ability to scale with fluctuating workloads.

Global AIOps Platform Market, By Application

The application of AIOps platforms varies, catering to diverse organizational needs. Here, we explore three key applications: Infrastructure Management, ITSM (IT Service Management), and Security & Event Management.

Infrastructure Management: AIOps platforms excel in monitoring and optimizing IT infrastructure. Example: A telecommunications company utilizes AIOps for real-time monitoring and optimization of its network infrastructure, ensuring seamless operations.

ITSM (IT Service Management): AIOps contributes to efficient IT service delivery and support. Example: An IT consulting firm adopts AIOps for streamlined incident resolution, improving overall IT service performance.

Security & Event Management: AIOps plays a crucial role in proactively identifying and mitigating security threats and events. Example: A global cybersecurity company integrates AIOps to enhance its threat detection capabilities, fortifying overall security measures.


Regional Analysis for Global AIOPs Market

The AIOps market has led to adoption and innovation in the Americas, especially in North America. The United States has experienced significant AIOps adoption due to the presence of technology giants, a robust IT infrastructure, and a proactive approach to leveraging AI and ML technologies for optimizing IT operations. The Americas region benefits from a well-established ecosystem of AIOps providers, extensive research and development, and a thriving startup environment.

In the APAC region, AIOps adoption is steadily increasing, driven by the rapid digital transformation in countries like India, China, and Japan. APAC organizations increasingly acknowledge the importance of AIOps in managing complex IT ecosystems and ensuring uninterrupted business operations. Given its vast and diverse market, this region offers substantial growth opportunities, with organizations actively seeking ways to improve IT efficiency and foster innovation through AIOps.

The AIOps market exhibits a combination of mature and emerging markets in Europe. Western European countries such as the United Kingdom, Germany, and France have enthusiastically embraced AIOps for IT operations optimization. Simultaneously, Eastern European nations are growing interested in adopting AIOps technologies. Europe’s reputation for prioritizing data privacy and security influences AIOps implementations, leading to an emphasis on compliance and governance.

The EMEA region, encompassing the Middle East and Africa, has witnessed a gradual yet promising adoption of AIOps solutions. Organizations in this region are increasingly turning to AIOps to streamline IT operations, enhance cybersecurity measures, and support their digital transformation initiatives. While adoption may not be as rapid as in other regions, it reflects a growing awareness of the substantial benefits that AIOps can deliver across various industries.


List of Companies

The report provides profiles of the key companies, outlining their history, business segments, product overview, and company financials. Some companies from the competitive analysis are IBM, Splunk, Opentext, Dynatrace, Cisco, HCL Technologies, Elastic, and ServiceNow.


Key Developments

IBM announces the General Availability (GA) of IBM AIOps Insights, an AI-powered solution designed to address these challenges head-on and help transform the way central ITOps teams manage their organization’s IT environments – July 2023

Splunk Introduces New AI Offerings to Accelerate Detection, Investigation, and Response Across Security and Observability- July 2023


Frequently Asked Questions

How Much Is The Global AIOps Platform Market  Size?

The Global AIOps Platform Market is set to surge from USD 11.7 Bn in 2023 and is expected to reach USD 32.81 Bn by 2028, growing at a CAGR of 22.90%.

What Is The Major Global AIOps Platform Market  Driver?

  • Growing Demand for IT Agility for IT Operation Teams
  • Improving the Interpretability of AI Models Used in the AIOps Platform

What are the Major AIOps Platform Market opportunities?

  • Increased Security Threats Mitigation and Compliance Requirements
  • The Proliferation of Technology in Businesses

Which Region Held The Largest Share In The AIOps Platform Market?

North America is expected to have the largest market share in AIOps Platform. This thriving startup ecosystem introduces disruptive solutions, which helps keep North America at the frontline.

Who Are The Global AIOps Platform Market Players?

Autointelli, BigPanda, BMC Software, Broadcom, etc.

1. Introduction
1.1 Scope of the Study
1.2 Purpose of the Study
1.3 Limitations of the Study
1.4 Currency

2. Executive Summary
2.1 Market Definition
2.2 Market Size and Segmentation
2.3 Insights for CXOs

3. Market Forces
3.1 Drivers
3.1.1 Increasing Demand for Real-time Monitoring and Predictive Analytics
3.1.2 Need to Manage the Complexity of IT Operations for Digital Transformation
3.2 Restraints
3.2.1 Poor Quality Data Adversely Impact AIOps Algorithms
3.3 Opportunities
3.3.1 DevOps and AIOps Integration to Boost the Growth of Platform
3.3.2 Growing Demand for Mitigating Security Threats and Meeting Compliance Requirements
3.4 Challenges
3.4.1 Lack of Skilled Personnel
3.4.2 Lack of Transparency and Explainability

4. AI and Sustainability Footprints
4.1 Market Trends of AI and Sustainability
4.2 Application of AI - AI Adoption Levels
4.3 Environmental and Emission Reduction Initiatives

5. Market Analysis
5.1 Government Regulations
5.2 Patent Analysis
5.3 PESTLE Analysis
5.4 Porter's Five Forces Analysis
5.5 Pricing Analysis
5.6 Technology Trends

6. Market Segmentations
6.1 Global AIOps Platform Market, By Offering
6.1.1 Market Overview, Size and Forecast
6.1.2 Platforms
6.1.3 Services

6.2 Global AIOps Platform Market, By Services
6.2.1 Market Overview, Size and Forecast
6.2.2 Professional Services
6.2.3 Managed Services

6.3 Global AIOps Platform Market, By Deployment Mode
6.3.1 Market Overview, Size and Forecast
6.3.2 On-Premises
6.3.3 Cloud-Based

6.4 Global AIOps Platform Market, By Application
6.4.1 Market Overview, Size and Forecast
6.4.2 Infrastructure Management
6.4.3 ITSM
6.4.4 Security & Event Management

6.5 Global AIOps Platform Market, By Vertical
6.5.1 Market Overview, Size and Forecast
6.5.2 BFSI
6.5.3 Energy & Utilities
6.5.4 Government & Defense
6.5.5 Healthcare & Lifesciences
6.5.6 IT & Telecom
6.5.7 Manufacturing
6.5.8 Media & Entertainment
6.5.9 Retail & Commerce
6.5.10 Transportation & Logistics

7. Region Analysis of the Global AIOps Platform Market
7.1 Americas
7.1.1 Brazil
7.1.2 Canada
7.1.3 Mexico
7.1.4 US
7.1.5 Others
7.2 Europe
7.2.1 France
7.2.2 Germany
7.2.3 Italy
7.2.4 Russia
7.2.5 United Kingdom
7.2.6 Others
7.3 Middle East & Africa
7.3.1 Israel
7.3.2 Nigeria
7.3.3 Saudi Arabia
7.3.4 South Africa
7.3.5 UAE
7.3.6 Others
7.4 Asia
7.4.1 Australia – New Zealand
7.4.2 China
7.4.3 India
7.4.4 Japan
7.4.5 South Korea
7.4.6 Others

8. Market Success Strategies
8.1 Best Marketing Practices
8.2 Market Entry Strategies

9. Competitive Analysis
9.1 Autointelli
9.2 BigPanda
9.3 BMC Software
9.4 Broadcom
9.5 Cisco
9.6 DataDog
9.7 Dynatrace
9.8 Elastic
9.9 Everbridge
9.10 HCL Technologies
9.11 HP Enterprise
9.12 IBM
9.13 LogicMonitor
9.14 Moogsoft
9.15 New Relic
9.16 OpenText
9.17 Pagerduty
9.18 Science Logic
9.19 Service Now
9.20 Solar winds
9.21 Splunk
9.22 Sumo Logic
9.23 Tengu.IO

10. Case Studies
10.1 Analysis of Successful Companies
10.2 Lessons from Market Failures

11. Appendix
11.1 Research Methodology
11.2 Assumptions for the Report
11.3 List of Abbreviations

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